March 30, 2026 Prepared for: Windward Community Development District and Governmental Management Services Submitted by: Val Scott, Business Development Manager vscott@dsisecurity.com | 813.727.9035 Security Services Proposal 1 April 1, 2026 Jason Showe, Sr District Manager Governmental Management Services, Central Florida 219 E Livingston St. Orlando, FL 32801 Re: Windward CDD RFP FY 2026 DSI Security Services, a WBENC-certified, woman-owned business, is pleased to submit our proposal for security services to Windward CDD. With strong management and support from our Tampa branch and beyond, we are confident in our ability to meet your security needs. Our discussions with you all and our vast experience in the residential market have given us valuable insight into the community’s needs and expectations. We toured the community and gatehouse and look forward to meeting to discuss specific details that can sometimes only present while on site together. Rest assured, if selected, DSI is fully prepared to deliver a program that meets or exceeds your goals, because DSI is “Distinctively Different.” With over 57 years in the industry, DSI remains a family-owned, independent firm with over 6,500 employees nationwide. This independence allows us to respond quickly and efficiently without the red tape of the larger corporations. We understand the importance of first impressions at Windward CDD and are committed to providing dependable, high-quality, ambassador level security personnel. Our competitive wages allow us to recruit and retain top talent in the local market. DSI will leverage our experience, industry knowledge, and technology to protect your residents, visitors, and property. Our strong focus on recruitment, training, and management oversight ensures the highest standards of service and professionalism. We pride ourselves on clear, responsive communication. At DSI, we answer our phone calls, text messages, and emails! Our 24/7 National Security Operations Center and accountable management team will fully support GMS and Windward CDD’s needs. Please refer to our Mission and Values Statements on the following page. Thank you for this opportunity to present our capabilities. We look forward to the possibility of becoming your trusted security partner. Kind regards, Val Valerie Scott Business Development Manager vscott@dsisecurity.com | 813.727.9035 2 3 THE DSI STORY 1.800.239.5720 | DSISECURITY.COM Pictured L-R: Alan Clark, Runell Clark, A.B. Clark, Marty Clark 6 THE DSI TIMELINE 1969 A.B. Clark founds DSI Security Services. Alan Clark, A.B.'s son, officially begins working with DSI after returning from college. DSI expands into markets such as Miami, Key West, Mississippi, Georgia, and the Federal marketplace in Washington, D.C. DSI establishes the “Electronic Security Division,” now known as Technology Solutions, to offer services such as CCTV systems, access control, and alarms. DSI obtains WBENC (Woman's Business Enterprise National Council) certification, recognizing DSI as a woman-owned company. DSI expands its footprint and becomes a national provider by partnering with Fortune 500 companies, and opens offices spanning from New York to California. DSI celebrates its 55th anniversary of business. 5 1978 1980-90s 2018 1995 2010 2024 7 1969. THE YEAR IT ALL BEGAN. A.B. Clark founded DSI Security Services in 1969 in response to a request from the construction company building at the nearby Farley Nuclear Plant and to meet the demand for reliable security in Dothan, Alabama. Since then, DSI has expanded nationwide due to the high-quality service recognized by clients. The company's growth from coast to coast is a testament to client satisfaction. A.B. Clark was elected sheriff of Houston County, Alabama in 1966, becoming the first to serve four terms. His dedication influenced both his public service and his success in private security. Alan and Marty Clark, along with their sons Boyd and Deavours, continue this tradition of commitment. DO WHAT YOU SAY YOU WILL DO DWYSYWD Alan coined the phrase “Do What You Say You Will Do” (DWYSYWD) to encapsulate DSI’s core philosophy of reliability and dedication. This principle, emphasizing punctuality and meeting client expectations, remains central to DSI’s success. 8 8 Guided by our mission to safeguard and empower clients, we have expanded nationwide, driven by our commitment to excellence and the “Do What You Say You Will Do” (DWYSYWD) philosophy. Despite growing to thousands of officers, DSI retains a personal touch, building trust through professionalism and strong performance. This has resulted in one of the lowest client turnover rates in the industry. Our values of integrity, customer focus, and excellence ensure that every client relationship is a true partnership. DSI's success is also rooted in its relationships with employees. Alan Clark believes everyone wants to feel valued and accepted. This principle continues to foster team growth and effective recruitment. Comprehensive training, support, and competitive compensation attract top talent and ensure high retention rates, upholding our values of employee development and teamwork. Our adaptability and commitment to professionalism are instrumental to impressive growth, from our Houston County beginnings to a national presence. By embracing change and innovation, we inspire confidence in a rapidly evolving world, staying ahead of emerging security threats. The DWYSYWD philosophy enables DSI to build enduring client relationships and achieve continuous expansion, always with the mission to exceed expectations and foster a culture of responsiveness and integrity. 9 CONSISTENCY, DEPENDABILITY, AND RELIABILITY 9 Marty Clark Chairwoman of the Board/Majority Owner After marrying Alan in 1978, Marty became a key component of the DSI operation. For the first few years of their marriage, they ran DSI out of their two-bedroom house, and over time, they worked together to help build DSI into what it is today. MEET OUR LEADERSHIP TEAM DSI Security Services stands out in the security industry due to the stability of its leadership team, which is the longest-tenured team among private security industry companies. While many companies experience high turnover, we take pride in hiring and developing quality people and retaining them long-term. This continuity ensures that the company’s founding principles remain intact and serve as a strong foundation for the leadership team to continue building upon. As a result, we can provide superior service and experience to our clients. Alan Clark Vice Chairman of the Board Alan has worked with DSI since 1978 and has been instrumental in driving DSI Security Services’ growth and success since its inception. During his 47-year career, Alan has served the company in almost every capacity, including as a Security Officer, Payroll Coordinator, and Supervisor. Eddie Sorrells, CPP, PSP, PCI CEO Eddie began his career in 1991 as a Security Officer and has held various company positions, including Field Supervisor, Site Supervisor, Regional Manager, Chief Operating Officer (COO), and General Counsel. His wealth of experience in various roles has prepared him and provided valuable insight that he can utilize as he helps lead DSI into the future. Deavours Clark President Deavours Clark, the second son of Alan and Marty Clark, has also had a lifelong connection with DSI, starting his involvement as a child. Since formally joining the company in 2009, Deavours has excelled in various roles, including Branch Manager and Regional Manager. His tenure at DSI is marked by a strong track record of implementing innovative solutions and streamlining processes, showcasing his expertise in Operations and Technology. 6 10 Gene Sanders Chief Operating Officer After working in law enforcement for a decade, Gene has been with DSI since 1998 and has had a distinguished career within the industry. In his 26-year career, he has held the title of Branch/Operations Manager, Regional Manager, and Corporate Director of Operations. James Snellgrove Chief Financial Officer With over 30 years of experience in providing financial guidance and oversight, James has been a valuable asset at DSI for the past eight years. His capability for providing sound, financial analysis and reporting has been a tremendous benefit for the company during this unprecedented period of growth. MEET OUR LEADERSHIP TEAM Boyd Clark Senior Vice President of Sales and Marketing Boyd Clark, the eldest son of Alan and Marty Clark, has been intertwined with DSI since childhood, often helping around the office in his early years. After college, Boyd officially joined DSI in 2001. Over the years, he has accumulated extensive experience in Quality Assurance, Operations, and Sales and Marketing, positioning him as a versatile leader within the company. Kent Calhoun Vice President of Technology Solutions Kent has been with DSI for five years. He oversees our Technology Solutions division, where he is responsible for developing and implementing technology solutions to meet the evolving needs of our clients. Before his recent promotion, Kent served as the Electronic Security Solutions Manager, and his career advancement is a testament to his work ethic and commitment to excellence. 7 11 Your Local Dedicated Management Team Rich Hunter Regional Manager, Florida rhunter@dsisecurity.com 813.365.1440 Val Scott Business Development Manager vscott@dsisecurity.com 813.727.9035 John Thacker Branch Manager, Tampa jthacker@dsisecurity.com 813.404.0303 DWYSYWD: DO WHAT YOU SAY YOU WILL DO 12 JOHN THACKER 1009 North O’Brien Street, Suite 100 | Tampa, FL 33607 | 813.404.0303| jthacker@dsisecurity.com EXPERIENCE Branch Manager DSI Security Services | Tampa, FL July 2023-current Oversee and assist in managing operations for the Central Florida area accounts and client locations. Collaborate with site supervisors and managers to ensure accurate payroll maintenance. Conduct hiring and training to meet company standards. Manage open positions, cross-training, and overtime in coordination with the Region. Perform site inspections and audits of assigned account locations. Handle callouts and dispatch officers as needed. Provide emergency response and operational support when required. Prepare detailed and accurate reports on operations, inspections, audits, and incidents. Offer management oversight, supervision, and counseling to staff. Mentor and support managers and supervisors. Work with Human Resources on employee relations issues. Operations Manager DSI Security Services | Tampa, FL 2020-2023 Ensure that the branch office operates according to company policy. Verify that the branch maintains acceptable officer uniform standards and that all officers are licensed as required. Assist with daily payroll activities. Provide oversight, leadership, and support to branch staff to ensure smooth daily operations. Maintain employee and client files in compliance with company policy. Administer counseling and disciplinary actions as necessary. Address client needs promptly and efficiently. Participate in hiring, onboarding, and training processes. Prepare monthly reports reviewing branch operations and client interactions. Help control costs, impacting the branch's profitability and financial health. All actions should focus on ensuring client satisfaction and the profitable operation of the branch. Georgian Terrace Hotel Director of Security 2015-2020 Implemented and enforced policies that reduced theft and losses by 80%, greatly improving safety across the hotel and grounds. Developed investigative procedures for recovering losses involving guests, vendors, and employees, coordinating legal follow-up when needed. Served as the main liaison with law enforcement, fire departments, insurance providers, and regulatory agencies, ensuring all incidents were reported within 24 hours. Maintained daily contact with at least ten partners, vendors, or suppliers, resolving concerns from guests, staff, ownership, and partners. Reviewed financial reports regularly to optimize budgets, reduce operating costs, and protect sensitive information. Coordinated hotel operations across departments. Supervised maintenance and system upgrades in engineering. Supported banquet planning, assisted front office and guest services with check-in/check-out, and ensured food and beverage safety and quality. Managed valet services, ensuring prompt, professional guest service and vehicle safety, and optimized parking capacity with staging plans. Helped the General Manager with emergency evacuation planning and staff training, adhering to Occupational Health and Safety Act standards. Conducted safety training, addressed concerns proactively, and fostered a safe work environment. Improved staff morale through coaching, team building, and evaluations for career growth. Conducted Physical Security Risk Assessments at corporate properties and prepared detailed reports. Worked with HR to enforce compliance, review legal and regulatory issues, and provide training. 13 EDUCATION & PROFESSIONAL ORGANIZATIONS Bachelor of Science | Management and Administration Gordon State College | Barnesville, GA 14 DSI Security Services has developed a comprehensive Account Management plan focused on establishing solid relationships with clients and providing exceptional security services tailored to their needs. The plan includes several key elements: Dedicated Managers: Each client is assigned an Account Manager who is the primary point of contact for all securityrelated matters. The Account Manager is a liaison between the client and DSI, ensuring clear communication, understanding of client requirements, and responsiveness to their needs. Client Needs Assessment: Before beginning security services, DSI comprehensively assesses the client's security needs and challenges. This includes evaluating the size and layout of the premises, identifying potential security risks, and understanding specific client preferences and priorities. Customized Security Solutions: Based on the needs assessment, DSI develops security solutions tailored to each client's unique requirements. These solutions may include deploying security personnel, implementing technology solutions, and establishing security protocols and procedures. Regular Client Meetings: The Account Manager communicates regularly with the client through scheduled meetings and site visits. These meetings provide an opportunity to review ongoing security operations, address any concerns or issues, and discuss potential enhancements or adjustments to the security plan. Performance Reviews and Reporting: DSI conducts performance reviews to assess the effectiveness of security services and ensure alignment with client expectations. Performance metrics, such as incident reports, response times, and customer feedback, are analyzed to identify improvement areas and celebrate successes. Proactive Problem Solving: The Account Manager takes a proactive approach to problem-solving, anticipating potential issues and implementing preemptive measures to mitigate risks. This may involve adjusting security strategies, providing additional training to security personnel, or upgrading security technology. Emergency Response Planning: DSI collaborates with clients to develop plans tailored to their needs and circumstances. These plans outline procedures for handling various emergencies, such as fires, medical emergencies, or security breaches, ensuring a swift and coordinated response when needed. DSI Security Services' Account Management plan aims to cultivate strong partnerships with clients and provide highquality, customized security solutions to address their security needs and concerns effectively. DSI endeavors to surpass client expectations and establish long-term relationships based on trust and mutual success by emphasizing clear communication, proactive problem-solving, and a dedication to excellence. ACCOUNT MANAGEMENT 15 At DSI Security Services, our commitment to excellence is reflected in our comprehensive Quality Assurance (QA) Program. We believe that high-quality service is integral to maintaining client trust, ensuring safety, and enhancing operational efficiency. Our QA Program has been designed to uphold our service standards and adapt to the unique needs of each client, ensuring continuous improvement across all areas of security operations. Key Components of Our Quality Assurance Program Client-Centric Service Standards Every client engagement begins with an in-depth understanding of their specific security requirements and standards. By aligning our QA program with each client’s expectations, we create customized security protocols, performance metrics, and feedback loops that focus on delivering exceptional service. Our Quality Assurance team collaborates closely with clients to ensure our standards not only meet but exceed their expectations. Regular Site Inspections and Audits Our QA team conducts frequent on-site inspections and audits to verify compliance with our security protocols. These audits include both scheduled and unannounced visits to assess performance in real-world scenarios, ensuring that our officers maintain high standards of conduct, appearance, and effectiveness. These audits serve as proactive quality checks, allowing us to identify and address potential issues before they impact our service delivery. Employee Training and Development To ensure our personnel are equipped with the knowledge and skills to handle dynamic security challenges, we emphasize ongoing training and development. Our training programs are regularly updated to reflect industry best practices, technological advancements, and evolving security threats. Through continuous education, our team members are prepared to uphold DSI’s standards and offer clients an exceptional level of professionalism and preparedness. QUALITY ASSURANCE PROGRAM 16 Client Feedback and Service Adjustments Feedback is central to our Quality Assurance approach. We maintain open communication channels with clients, encouraging regular feedback on service performance. This feedback is reviewed and acted upon promptly by our QA team to make any necessary adjustments. We believe that client input is invaluable for refining our services and enhancing the security experience. Performance Metrics and Reporting DSI uses performance metrics and KPIs that align with our commitment to quality. Metrics include response time, incident management effectiveness, and adherence to protocol, among others. Regular reporting on these metrics is provided to our clients, giving them insight into our service quality and the proactive measures we take to maintain high standards. Continuous Improvement through Technology Leveraging advanced technology, including real-time tracking, automated reporting, and integrated communication platforms, we enable quicker response times, improved accuracy in reporting, and streamlined communication. Our Valiant Track Tik software enhances accountability and performance monitoring, allowing our QA team to respond swiftly to any service deviations. Commitment to Excellence At DSI, Quality Assurance is not a one-time process but a continuous, evolving commitment. By integrating rigorous standards, comprehensive audits, proactive communication, and advanced technology, we ensure that our services consistently meet the highest quality and safety standards. Our QA Program embodies DSI’s mission to protect our clients and their assets with excellence, integrity, and accountability. 17 TRAINING 18 SUPERIOR SERVICE 101 DSI strives for great service with good people and strong relationships. To deliver, we start with superior training that sets high standards for knowledge, skill, and customer service. At DSI, we want to grow employees as security professionals and as people through education and positive relationships with site supervision, field supervision, and managerial staff. DSI TRAINING PROGRAM DSI’S TRAINING PHILOSOPHY We partner with you to achieve your company goals. Grow together: relationships and business! DWYSYWD company motto: Do What You Say You Will Do. Superior Service for Customers and Superior Service Environment for Employees DSI Security Services equips all officers and supervisors with the tools, training, education, and mindset needed for success. GOAL SUPERIOR SERVICE EDUCATION PROGRAM Comprehensive, assignment training for security officers and supervision. Coverage Areas: safety, observation, reporting, interpersonal relations, customer service, and DSI policies, procedures, and protocols. Customization: DSI utilizes site-specific training and individualized post orders for various job sites to ensure security services fit the needs of the customer. Immediately after hire, employees receive: A welcome to DSI, introduction to company policies and procedures, and education on the role of private security. In-person instruction on access control, safety awareness, fire, basic emergencies, customer service, and communication, including daily activity and incident reporting. Training on verbal de-escalation, use of force, and active shooter situations. Team Dynamic: Hands-on, interactive sessions foster greater learning and strong relationships FOCUS 19 TRAINING Goal: to train employees for the specific requirements, standards, and scope of work for their given site. Customization: Your DSI contract manager will work closely with your company in developing and maintaining this site-specific program, as well as ensuring all post orders and job instructions are followed. Feedback: DSI will conduct a post survey to analyze the needs of each post and prepare additional training and post orders as necessary. MONTHLY TRAINING SUPPLEMENT This continuing education program for all employees utilizes newsletters, pamphlets, videos, handouts, and lesson programs to supplement site-specific training and keep officer skills current. Administered by office and site management, the monthly training also facilitates interaction among site employees, site or field supervision, and management. Security Protocols Safety Awareness Customer Service and Public Relations Record Keeping/Reporting Criteria Ethics and Professional Conduct SAMPLE MONTHLY TRAINING TOPICS: SUPERIOR SERVICE FIELD SUPERVISION Program Goal: Equip field supervisors with the training and tools necessary to provide the highest level of oversight, coaching, organization, and support of our sites and site leads in the field. Coverage Areas*: Checking officers and posts Customer service Employee relations: establishing clear lines of communication among staff, as well as training, motivation, empowerment, and disciplining of employees * When used in conjunction with Superior Service 101 20 Rooted in relationships and growth, DSI’s philosophy, "Do What You Say You Will Do" (DWYSWD), focuses on service quality, strong relationships, and professional development. Training sets high standards, fostering trust and support between employees and management, to empower better decision-making, safe work environments, and customer satisfaction. The S.E.R.V.E.D Initiative is DSI Security's commitment to community engagement and a service-oriented mindset within the workforce. Integrated into our training and education programs, S.E.R.V.E.D emphasizes the importance of every interaction, whether with clients, the community, or colleagues. This initiative aligns with DSI’s core values and mission, fostering a culture where officers and supervisors are not only equipped to handle security demands but are also motivated to go above and beyond in service. By embedding SERVED principles into the Superior Service 101, OJT, and supervision training, DSI ensures that every team member embodies our commitment to making a positive impact on the communities we protect. DSI SECURITY SERVICES 600 West Adams Street, Dothan, Alabama 36301 1.800.239.5720 | dsisecurity.com In addition to the regular classes offered to the security officer, site leads and field supervision receive additional advanced instruction, covering such topics as: Management Concepts, Protocols, and Procedures Interpersonal Skills and Techniques Workers’ Compensation and Other Benefits Advanced Scheduling Techniques Ethics in Business TRAINING PHILOSOPHY 21 UNIFORM GUIDE ALL UNIFORM ITEMS MUST BE CLEANED AND WRINKLE FREE 1.800.239.5720 | DSISECURITY.COM STANDARD LIGHT BLUE LONG SLEEVE SHIRT STANDARD LIGHT BLUE SHORT SLEEVE SHIRT STANDARD WHITE LONG SLEEVE SHIRT 22 STANDARD WHITE SHORT SLEEVE SHIRT CONCIERGE UNIFORM STANDARD DARK BLUE SHORT SLEEVE SHIRT DSI SECURITY SERVICES 600 West Adams Street, Dothan, Alabama 36301 1.800.239.5720 | dsisecurity.com 23 Ensuring a Smooth and Effective Transition Transitioning security providers can be complex, but DSI Security Services has the expertise, resources, and management capabilities to ensure a seamless transition with no disruptions in coverage or operational effectiveness. With a proven track record of successful transitions across various industries, DSI is committed to delivering tailored security solutions that align with your specific needs. Our meticulous planning and execution guarantee a smooth integration of services, reinforcing your security infrastructure from day one. DSI’s Commitment to a Successful Transition Comprehensive Pre-Assignment Training & Post Instructions We develop customized training programs and post instructions to ensure our security officers meet your requirements. Collaborative Partnership DSI’s leadership team works closely with your management to facilitate a seamless transition. Rigorous Recruitment & Screening Our hiring process includes thorough background investigations and pre-employment screenings to select the most qualified personnel. Technology Evaluation We assess current and future security technology needs during the transition process to ensure optimal integration and efficiency. Accelerated Implementation Our standard transition period is 30 days, but we can work with you on a timeline that meets your needs. SECURITY TRANSITION PLAN 24 Step-by-Step Transition Strategy Phase 1: Initial Engagement & Planning Introduce DSI’s transition team to management. Collaborate to define training needs and security expectations. Analyze the current security environment and evaluate personnel. Conduct a facility walkthrough to assess risks and develop emergency protocols. Submit a tailored training plan for review. Phase 2: Preparation & Implementation Finalize training programs with assessments and instructions. Develop Incident Response and Emergency Preparedness Plans. Assess existing security personnel for transition eligibility and begin background checks. Start recruitment to ensure complete staffing, including emergencies. Conduct comprehensive training for officers. Phase 3: Onboarding & Training Execution Begin orientation and specialized training for assigned officers. Ensure newly hired personnel complete pre-employment training requirements. Submit finalized Post Instructions and On-the-Job Training (OJT) plans for approval. Phase 4: On-Site Transition & Final Preparations Conduct final training for all personnel on key responsibilities and protocols. Train DSI supervisors on site-specific security requirements. Implement on-the-job training for real-time protocol application. Refine Post Instructions based on client feedback. Phase 5: Full Implementation & Ongoing Support DSI management remains on-site during the initial transition period to provide hands-on support. Conduct refresher training as needed to address any identified performance gaps. Continuously monitor, evaluate, and optimize security operations to meet evolving needs. Your Security, Our Commitment At DSI Security Services, we take pride in delivering on our promises. With our unwavering commitment to excellence, you can trust us to provide a seamless, professional, and highly effective transition, ensuring that your security operations remain uncompromised. DSI SECURITY SERVICES 600 West Adams Street, Dothan, Alabama 36301 1.800.239.5720 | dsisecurity.com 25 Tampa Branch Office 1009 N. O’Brien Street, Ste. 100 Branch Office 1009 N. O’Brien Street, Ste. 100 Tampa, FL 33607 www.dsisecurity.com 813.207.0040 TampaMetWest , FL 3Cushman & Wakefield at MetWest with an anticipated start date of {enter date}. In the coming days and weeks, we will be working to ensure a smooth transition, and you will be seeing us on site. 36 076 years ago and is a 3 generation, family-owned corporation with security and technology solutions divisions. We are headquartered in Dothan, Alabama and currently operate in 33 states with 4 offices here in Florida. We have built our success by attracting the best people in the industry and operating under traditional values of trust, respect, and integrity. Our motto is simple and has served us well: DWYSYWD www.dsisecurity.com“DO WHAT YOU SAY YOU WILL DO” represent us well at MetWest. In return, we offer a competitive wage and benefit package, as well as a working relationship built upon our commitment to respect each employee and recognize them as being an important contributor to the team. 813.207.0to MetWest, please go to 040 -line. If you do not have access to a computer, you can visit our office and use our equipment. Our normal office hours are Monday through Friday, 8:00am until 5:00pm and our office address and phone number can be found above. We recommend you give us a call to schedule a time if you’d like to visit our office to complete your on-line application. Once your submission is complete, please call our office to schedule a personal interview. We do encourage you to complete your on-line submission and give us a call as soon as possible. transition team members: . Attention: Security Personnel at MetWest , Branch Manager – jthacker@dsisecurity.com . DSI Security Services is honored to have been selected to partner with Cushman & Wakefield at MetWest with an anticipated start date of {enter date}. In the coming days and weeks, we will be working to ensure a smooth transition, and you will be seeing us on site. aver, Operations Manager – dweaver@dsisecurity.com . DSI was founded over 56 years ago and is a 3rd generation, family-owned corporation with security and technology solutions divisions. We are headquartered in Dothan, Alabama and currently operate in 33 states with 4 offices here in Florida. We have built our success by attracting the best people in the industry and operating under traditional values of trust, respect, and integrity. Our motto is simple and has served us well: , Officer Manager – sreynoso@dsisecurity.com working hard to make this a smooth transition for all. We look forward to meeting you soon and will do our best to address any questions or concerns you may have! Tampa Team At DSI Security Services, we understand that our people are the cornerstone of our success. As a leader in the security services industry, we are committed to attracting, retaining, and developing the best talent. We provide a work environment that supports career growth, recognizes achievements, and fosters a culture of respect and dignity. You select a security partner committed to quality, trust, and mutual success by choosing DSI. Competitive Compensation and Benefits: We offer a competitive wage structure and a comprehensive benefits package that includes health, dental, vision, and life insurance. Our employees are also eligible for retirement plans, paid time off, and other perks that promote work-life balance. Career Growth and Development: Career advancement is more than a possibility. It’s a reality. We invest in the continuous development of our staff, providing training and mentorship to ensure that every team member can reach their full potential. Our strong emphasis on leadership development helps employees at all levels thrive, ensuring long-term career opportunities. Supportive Work Environment: We pride ourselves on fostering a supportive and inclusive workplace. Our employees are encouraged to voice their opinions and their ideas are valued. We believe in promoting from within, allowing employees to grow into leadership roles through hard work, dedication, and a commitment to our core values. Innovation in Technology: DSI Security is at the forefront of utilizing cutting-edge solutions as technology continues transforming the security services industry. By working with advanced technology platforms and tools, our employees can engage in innovative work that shapes the future of security. Strong Corporate Culture: DSI’s culture is built on integrity, accountability, and teamwork. We recognize and reward individual and team accomplishments, creating a sense of ownership and pride in our work. Our employees understand the direct impact they have on the success of our clients and the safety of the communities we serve. Commitment to Diversity and Inclusion: At DSI Security Services, we believe our employees are the cornerstone of our success. We take pride in recognizing their hard work and dedication through a variety of initiatives, including Employee of the Month awards, performance-based incentives, and personalized acknowledgments for exceptional service. From celebrating milestones to showcasing standout achievements, we are committed to honoring the contributions that make DSI a leader in the security industry. Our team’s success is our success! With over 55 years in the security industry, DSI offers a stable work environment and a commitment to excellence and customer satisfaction. Our reputation as a trusted leader is built on our dedication to creating an effective security team that aligns with our core business values. We tailor our exceptional services to meet unique needs while fostering a supportive environment for our employees, ensuring that a motivated team delivers superior security experiences for our clients and their communities. WHY WORK FOR DSI? 27 TOTAL SECURITY SOLUTIONS DSI can meet all your security needs by using technology to maximize guard efficiency, resulting in cost savings and optimal resource allocation. With over 55 years of experience, our Uniformed Security Division has set the standard in professional uniformed security. DSI offers both armed and unarmed uniformed security services. Our security officers are trained to provide mobile patrol and inspections, conduct access control, console operations, and receptionist services, ensuring comprehensive security. Our Technology Solutions division offers a comprehensive approach to creating a Total Security Solution. We conduct detailed site evaluations to identify vulnerabilities and develop safety and security plans, recommending security measures from staffing to technology. Our team provides customized service plans to meet unique client needs, aiming to minimize downtime and ensure excellent service and support. Our Technology Solutions team works to meet the evolving needs of our clients and the security industry by crafting custom solutions with various technological tools and platforms, which include: Utilize advanced surveillance systems that include state-of-the-art AI cameras, motion sensors, and access control systems to efficiently monitor client premises. These systems offer real-time monitoring and recording features, enabling proactive threat detection and swift responses to security incidents. ADVANCED SURVEILLANCE SYSTEMS Provide security personnel with mobile patrol and officer tour systems. These systems allow security officers to conduct regular patrols and document their activities electronically. Using GPS technology, the systems track the movements of security officers, ensuring comprehensive coverage of client sites and accountability in patrol activities. MOBILE PATROL AND OFFICER TOUR SYSTEMS Utilize specialized incident reporting and management software to streamline the reporting process and facilitate efficient incident response. Security officers can quickly document incidents, generate incident reports, and escalate issues as necessary using user-friendly digital platforms. INCIDENT REPORTING AND MANAGEMENT SOFTWARE 28 REMOTE MONITORING AND COMMAND CENTERS DSI Security Services can provide a customized security service report for your facility using data and detailed recommendations. Our team of experts aims to protect your people, property, and assets while minimizing downtime and maximizing productivity. We are dedicated to delivering excellent service and support to foster long-lasting relationships. These centers are staffed by trained security professionals who oversee client sites remotely. They use advanced monitoring technologies and analytical tools to detect security threats, dispatch resources, and coordinate emergency responses in real-time. Various security technologies are integrated into unified platforms to provide clients with comprehensive security solutions. These integrated platforms enable seamless communication and data sharing between security systems, enhancing situational awareness and response capabilities. INTEGRATED SECURITY PLATFORMS Implement access control and biometric systems to manage and restrict entry to client facilities. These systems utilize advanced authentication methods, such as fingerprint scanning and facial recognition, to ensure that only authorized personnel can access sensitive areas. ACCESS CONTROL AND BIOMETRIC SYSTEMS We use data analytics and predictive modeling techniques to analyze security data and identify patterns, trends, and potential threats. By using data effectively, DSI can anticipate security risks, allocate resources optimally, and implement proactive security measures. DATA ANALYTICS AND PREDICTIVE MODELING 29 Reliable On-Site Video Surveillance DSI’s mobile surveillance trailer is a stand-alone security and deterrent platform engineered to protect remote assets and locations. Designed for reliability, the system operates unattended and remains self-powered for extended periods. Customize your surveillance with a range of camera options tailored to your needs. Gain real-time access to footage from PTZ, License Plate Recognition, Thermal (FLIR), bullet, and dome cameras through our secure desktop portal or mobile app. Set up custom notifications to alert you to potential theft, unauthorized access, or job site safety concerns. DSI’s Mobile Surveillance Trailer and Video Platform 1.800.239.5720 | DSISECURITY.COM MOBILE SURVEILLANCE SOLUTIONS Real-time Notifications License Plate Recognition Custom Events & Conditions Cloud Connected Encrypted and Secure Simple Video Export Enterprise Scalability PTZ Cameras Thermal (FLIR) Cameras Bullet Cameras Dome Cameras Box Camera (Classified Options Available) IP Network Distribution Wireless Ethernet Networks Microwave Networks Satellite Networks LTE Networks Key Features Customizable mobile surveillance platform Remote monitoring from any location using any device capable of connecting to the Internet Can be easily deployed within minutes Solar Power Large battery backup Operates in extreme environments Remotely monitored and controlled 24/7 unattended operation Wide track trailer for maximum stability 24/7 Network Operations Center Monitoring (Optional) 30 Cost Proposal Delivering Quality Through People High-quality service begins with high-quality personnel. In the security industry, the caliber of service is directly tied to the experience and professionalism of each officer—as well as the compensation and support they receive. DSI recognizes that even the most comprehensive training and supervision cannot offset the challenges of substandard staffing. Organizations that invest in competitive wages experience fewer issues and significantly lower turnover—key factors in maintaining a successful and stable security program. For this reason, DSI is committed to recruiting officers whose backgrounds align with each client’s unique scope of work and rewarding them with industry-leading wages and comprehensive benefits. This approach enables us to consistently attract and retain toptier professionals from the security labor market. 32 Holiday rates will be charged, and our officers will be paid time and one half for the following holidays worked: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Overtime will only be charged for client requested hours beyond those contracted or when our officer is placed in an overtime posture upon client request for extra coverage needs. Our rates include: • TrackTik Guard Tour System software with one smart phone free of charge to generate Daily Activity Reports and deliver Incident Reports in real time (description in the following pages) • Uniform attire at no cost to employees, including safety and inclement weather gear • Gatehouse cleaning supplies • All training – Orientation/Site Specific Requirements/OJT/Recurrent/Supervisory • Dedicated local contract management and support • Background investigation to include drug screen and E-Verify • Employee recognition programs Approach to Partnership: Upon thorough review of the RFP and the requirements within, DSI Security Services takes no exception and is committed to meeting all requirements in a professional manner. Our staffing approach ensures that there is one officer on duty at all times. Windward CDD Unarmed Gatehouse Security DESCRIPTION HOURS PER WEEK HOURLY WAGE RATE HOURLY BILLING RATE OVERTIME BILLING RATE ANNUALIZED ESTIMATE Including Holidays Site Manager 40 $17.50 Officers 128 $16.50 TrackTik Reporting Software with Smart Phone N/C Gatehouse Cleaning Supplies N/C Composite Billing 168 $16.74 $24.44 $36.66 $215,267.52 33 Upon award, we will initiate a comprehensive transition meeting to align implementation timelines, post order expectations, communication protocols, and incumbent personnel considerations. In collaboration with GMS and Windward CDD leadership, we will carefully evaluate current staff to identify high-performing individuals suitable for retention, as well as those who may meet performance expectations with targeted training and structured supervision. Positions not retained will be filled through our strategic recruitment process to ensure the highest standards of professionalism and service delivery. Ongoing performance evaluations will be conducted to maintain accountability and continuous improvement. Early in the engagement, we will partner with GMS and Windward CDD to establish clearly defined performance metrics and a customized KPI framework. This structured reporting model will provide transparent, measurable benchmarks and regular performance reviews to ensure alignment with your operational objectives and service expectations. Additionally, DSI’s full-service Technology Solutions Division stands ready to collaborate at the appropriate time to assess opportunities where integrated technology solutions may enhance operational efficiency, strengthen security posture, and potentially reduce overall program costs. We are committed to building a strong, collaborative relationship founded on communication, accountability, and shared success — delivering not simply a service provider, but a true security partner. 34 35 36 References Building Lasting Partnerships – One Community at a Time Darcie Madison Divisional Director - Brevard Leland Management Rockledge, FL 321.549.0956 dmadison@lelandmanagement.com Deeanna Thomas CAM – Portfolio Manager Fair/Way Management of Brevard, Inc. Melbourne, FL 321.777.7575 dthomas@fairwaymgmt.com Jason Showe Senior District Manager GMS – Governmental Management Services, Central Florida Orlando, FL 407.470.8825 jshowe@gmscfl.com 42 Tailored Service Plans: Every client partnership begins with a customized service plan designed to meet specific needs and expectations. Ongoing Collaboration: Regular client visits and open communication ensure continued alignment with evolving requirements. Efficient Issue Resolution: When challenges arise, DSI delivers prompt, effective, and lasting solutions. Integrated Technology Solutions: Our Full-Scale Technology Solutions Division provides layered, integrated systems for the most comprehensive security approach. Dedicated Contract Management: Each account is supported by an experienced management team focused on performance, accountability, and client satisfaction. 24/7 National Security Operations Center: Continuous monitoring and support ensure seamless coordination and rapid response across all locations. Award-Winning Excellence: Recipient of the 2024 Outstanding Security Performance Award (OSPA) for Outstanding Contract Security Company. Guided by Our Core Principle: Commitment to the DSI motto — DWYSYWD (Do What You Say You Will Do) upheld from the top down. DSI: Distinctively Different DWYSYWD: Do What You Say You Will Do 43 FTI Security Services Proposal Winward CDD FTI | 1633 E Vine ST, Ste 111, Kissimmee, FL 34744 | 321.804.1393 | www.securityfti.com About FTI FTI is a full-service security agency in Florida specializing in residential communities, CDDs, HOAs, and resort-style properties. Our approach is built on professionalism, accountability, and proactive security operations. We do not simply place an officer on-site; we implement a structured security program supported by leadership, technology, and 24/7 operational oversight. Our mission is to Protect with professionalism, Respond with precision, and Serve with integrity. Comprehensive Scope of Services FTI will provide a full-service security program designed specifically for the operational needs of Winward CDD. This program includes physical presence, access control, patrol operations, reporting, and real-time oversight. Personnel & Supervision: FTI will provide 24-hour security coverage with a uniformed officer on-site at all times. In addition, a dedicated Site Sergeant will be assigned to the property, working 40 hours per week. The Site Sergeant will be responsible for scheduling, officer supervision, performance management, training reinforcement, and acting as the direct liaison between FTI and the CDD. Gate Operations & Access Control: Security personnel will control all access points to the community. This includes verifying residents, guests, and vendors using the designated access control system. No unauthorized access will be permitted. Officers will enforce all access procedures consistently to maintain community integrity. Patrol & Community Monitoring: Officers will conduct routine and random patrols throughout the community, including streets, amenities, parking areas, and common spaces. These patrols are designed to deter criminal activity, identify violations, and ensure a visible security presence. Incident Response & Emergency Coordination: FTI officers will respond to incidents, document all activity, and coordinate with law enforcement, fire, and emergency services when necessary. All incidents will be properly escalated and reported to ensure transparency and proper follow-up. Reporting & Documentation: All activities will be documented through FTI’s reporting system. This includes incident reports, maintenance concerns, parking violations, and daily activity logs. The Client will have access to a portal providing real-time visibility into operations, ensuring full transparency and accountability. Staffing Allocation FTI will staff the property to ensure consistent and uninterrupted coverage: • 24/7 Security Coverage (168 hours per week) • 1 Dedicated Site Sergeant (40 hours per week) • Additional part-time personnel to ensure coverage during time off, call-outs, and vacations Financial Structure FTI’s pricing model is designed to ensure proper staffing, supervision, and operational consistency. Weekly Breakdown: • Site Sergeant: 40 hours @ $27/hr = $1,080 • Security Officers: 128 hours @ $25/hr = $3,200 • Total Weekly Cost: $4,280 Estimated Monthly Cost: ~$18,598 Estimated Annual Cost: $223,160 All pricing is based on a fixed weekly schedule of 168 hours to maintain service consistency. Introductory Promotion (First 60 Days) To support onboarding and transition, FTI offers an introductory rate: • Site Sergeant: 40 hours @ $25/hr • Officers: 128 hours @ $23/hr • Total Weekly Promotional Cost: $3,944 This represents an estimated savings of $336 per week during the first 60 days. Upon completion of the promotional period, rates will automatically revert to standard pricing. Holiday Billing Services performed on the following holidays are billed at double time (2.0x): New Year’s Day Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day Christmas Eve Christmas Day This ensures appropriate staffing and compensation during high-demand periods. Additional Coverage & Emergency Requests Additional security coverage outside of contracted hours must be requested in writing. • Requests with 10 or more days notice will be billed at the standard rate • Requests with less than 10 days notice will be billed at $40 per hour per officer (Emergency Rate) This structure ensures proper staffing availability and operational readiness. Annual Rate Adjustment Upon renewal, rates will increase by 5% annually. FTI reserves the right to request additional adjustments if increases in wages, insurance, or operational costs exceed standard thresholds. Value-Added Services FTI provides additional value through: • Real-time digital reporting system • Client portal access • Monthly performance summaries • Ongoing officer training and supervision • 24/7 operational and dispatch support These systems ensure transparency, accountability, and continuous service improvement. Why FTI Security FTI is not a traditional guard company. We deliver a managed security program. • Dedicated leadership on-site • Structured reporting and accountability • Proven experience with HOAs and CDDs • Technology-driven oversight • Long-term partnership approach Our focus is not just presence—but performance. Security Services Disclaimer Security services are designed to deter, observe, and report. FTI does not guarantee the prevention of crime or incidents and is not an insurer of property or safety. Closing Statement FTI is committed to delivering professional, structured, and accountable security services. We look forward to the opportunity to partner with Winward CDD and provide not just security, but peace of mind. Table of Content_ Cover Pag< . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0 Cover Lette= . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ExperiencX Company HistorF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Weiser Security WHO WE ARE 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Distinctive AdvantageI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Reference_ Client ReferenceI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Partial Client LisB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Understanding Scope of Worl Executive SummarF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Custom SolutionI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Approac@ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Weiser Differenc< . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Financial Stabilitn Financial SecuritF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Pricini Windward Pricing Pag< . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2A Pricing Pag< . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Additional Pricin@ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Hiring-Screening-Selectio] Employee Hirin@ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Screenin@ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 SelectioE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 PlacemenB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 BenefitI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Personnel-Training-Quality ControW Orlando Leadership Team-3 Ap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Windward Staffin@ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Windward Schedul< . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3A SupervisioE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Trainin@ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Training TopicI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Quality Contro= . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Technologn Web Portal Dashboard.doc? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4A Weis-Guard Mobile.doL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Disaster Pla] Disaster PlaE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Sample COx Sample COI 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Florida Business LicensX Weiser Buss LiL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Addendum| Addendum5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Windward RFP 202. Windward RF> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Weiser Newslettec Weiser Log February 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Out of Network Coverage In Network Coverage Office Locations Background “Span of Control” system | Ensures managers aren’t overworked Client-driven incentives | Managers are rewarded based on client interaction and feedback Site satisfaction focus | Encourages consistent, high-quality service at every location Weiser Virtual Guard | Cuts annual security costs by 50–75% while increasing total coverage Weis-Guard Tour Management | Enables real-time communication and interactive patrol tracking Client access | Data is viewable online and can be automatically emailed on consistent basis Inner View™ screening process | Only 13% of applicants qualify to become Weiser Officers Comprehensive training | Pre-site, on-site, and ongoing development Full benefits | Health, dental, vision, paid vacation Weiser Security | Family-owned and operated 55 years of industry experience Top 10 U.S. security company Grown organically | No mergers or acquisitions Hiring/Retention Weiser Management Technology Integration Coverage Professional Memberships & Standards Nationwide | 30 Branches Across 400+ U.S. Cities 8 DISTINCTIVE ADVANTAGES & COMPETITIVE EDGE PRIVATELY HELD SECURITY COMPANY Weiser has remained dedicated and focused on our employees and clients. Unlike some of our competitors in the industry, our growth has been organic. Weiser’s suc- cess for over 55 years we largely attribute to the strength of our employees and com- mitment to our clients. Weiser is an employee centric company, an example of this is that every Weiser employee gets a Holiday Bonus. This was started by Earl Weiser a tradition of giving back is one way we show appreciation to our employees. Holiday Bonus is based on profits and tenure of each employee, some employees earning as much as one weeks pay during the Holiday Season SPAN OF CONTROL Weiser’s span of control allows our managers the time to build meaningful relation- ships with our employees and clients, proactively train, provide ongoing service en- hancements and be a proactive security partner. It allows our managers to stay fo- cused on the health of the overall account and to deliver a higher level of customer service to you, and to our employees. What sets Weiser Security apart from our competitors in the marketplace can be put into 4 main categories. The benefit of Weiser is that we have the clients and Weiser employees' best interest when designing a security solution and not reselling products to the end user via small channel partner solutions with the only goal being revenue. INNERVIEW Weiser’s proprietary profiling/screening/placement process is unique in the industry. Our system for hiring and placing employees is proven to reduce turnover and im- prove overall employee satisfaction. We place the right employee with the right job, which allows for happier and more engaged officers. 82% of Weiser’s employees have been with us for over one year TECHNOLOGY VALUE ADDED SERVICES Weiser provides a tailored security program in regard to technology solutions. Being a full-service provider, Weiser partners with a wide array of companies provide a meshed security solution that meets client needs. To just name a few below. Virtual Monitoring Smart Tours & Client Dashboard Visitor management solutions Access control solutions Gate monitoring solutions Perimeter monitoring solutions Active shooter early detection solutions Drone large perimeter solutions Portable solar camera solutions Mass notification capability and workplace safety solutions 10 EXECUTIVE SUMMARY 14 THE WEISER DIFFERENCE 18 Approach 19 THE WEISER DIFFERENCE 20 Relationship 21 FINANCIAL STABILITY 2024 ANNUAL REVENUE $202,866,524 COMPLETELY SELF FUNDED COMPLETELY SELF FUNDED NO LONG TERM DEBT $10,000,000 LINE OF CREDIT THAT IS UNTOUCHED RECEIVABLES ARE NOT FACTORED COMPLETELY SELF FUNDED FINANCIAL STABILITY FAMILY OWNED FOR 55 YEARS EMPLOYEE HIRING 26 SCREENING 27 SELECTION 28 PLACEMENT the officer should possess a higher level of social skills, and vice versa. Activity level -The more complex the duties, the more attentive to detail the employee must be, and vice versa. Combining these two dimensions allows us to classify four types of post assignments. In turn, these describe four distinct “types” of security officers. Officers who are comfortable with their posts report more job satisfaction, which contributes to better performance, lower turnover, and fewer problems all around. GREETER Lobby Information Desk GRATIFIER Airport Security Pre Board Screening GRAVEYARDER Night Watchmen GRINDER Camera Monitoring 29 ASST VP, SR MANAGING DIRECTOR Edward Newman OPERATIONS MANAGER Richard Alcime ADMIN ASSISTANT Pat Miller SITE SUPERVISOR ASSISTANT SITE SUPERVISOR SECURITY OFFICER(S) Orlando, FL Branch Leadership Team VP, BUSINESS DEVELOP Leanna Pontow VP TECHNOLOGY SOLUTIONS Aleksander Potempa SR. REGIONAL VICE PRESIDENT Gregory T. Kerr ACCOUNT MANAGER Matthew R. McGrath ACCOUNT MANAGER Jitaree Pratt Winwood Sunday Monday Tuesday Wednesday Thursday Friday Gate 0800-1400 Officer 4 Officer 1 Officer 1 Officer 1 Officer 1 Officer 1 1400-2200 Officer 5 Officer 2 Officer 2 Officer 2 Officer 2 Officer 2 2200-0800 Officer 6 Officer 3 Officer 3 Officer 3 Officer 3 Officer 3 33 Saturday Officer 4 Officer 5 Officer 6 34 SUPERVISION 35 MANAGEMENT PRACTICES 36 BRANCH MANAGER 37 TRAINING 38 IN-SERVICE TRAINING 39 QUALITY CONTROL 44 Disaster Contigency Planning 47 Weiser Security Services Disaster Contingency Planning 48 3. This assessment will include determining staffing, equipment, supervisory and support material that will be required to secure the facility and to continue controlling access to the area(s) affected. Assessment has to consider possible evacuation orders that are not voluntary, and the possibility that NO private security personnel will remain at the client site. 49 3. This assessment will include determining staffing, equipment, supervisory and support material that will be required to secure the facility and to continue controlling access to the area(s) affected. Assessment has to consider possible evacuation orders that are not voluntary, and the possibility that NO private security personnel will remain at the client site. 49 6. Long-term consideration will be given to hiring and training new staff as required to all, or part, of original staff which have evacuated and are unable to return to the area. 50 ANNEX A – Contingency Plan Consideration 51 o Length of time available 52 . Hotel/Motel (do not count on availability) 53 February 2026 You can read this edition of The Weiser Log on www.weisersecurity.com or your eHub account at https://ehub.weisersecurity.com. Weiser Celebrates Outstanding Officers and Employees of 2025 Every month, each of our 29 branches choose an Officer of the Month. Of those, each branch chooses an Officer of the Year that best represented the branch. For each region, a Regional Officer of the Year is chosen from the Branch Officers of the Year. Our Executive Team then selects one of the three Regional Officers of the Year to be the Company-Wide Officer of the Year. The Officer of the Year attends the year end celebration in New Or- leans to receive his/her award. Nashville Officer wins Weiser Security’s Officer of the year! Officer Briuna Redmon, Company-Wide Security Officer of the Year, Nashville Branch We are excited to recognize Briuna Redmon, Second Shift Lead Security Officer, for her outstanding dedication and exceptional performance over the past year. Briuna exempli- fies maturity beyond her years, reliability, and strong communication skills. These quali- ties have made her an invaluable part of our team. Through her daily duties, Briuna demonstrated remarkable attentiveness and leadership. She identified a pattern of suspicious activity that ultimately uncovered a theft ring target- ing high value items. Working closely with her security team, Briuna conducted thorough metal detector screenings and bag checks. This led to multiple items returned to her site. Her keen observation even exposed an attempt to smuggle stolen phones inside of chip bags. This is a testament to her sharp eye and commitment to doing what’s right. Her efforts have not gone unnoticed. Briuna has received formal recognition from Wieser and earned six cash bonus awards from her site for her role in protecting the company’s assets. Briuna’s drive to go above and beyond sets a standard for excellence. We congratu- late her on these incredible achievements and thank her for her unwavering commitment to security and teamwork. Officer Lee Ann Bradford, Regional Officer of the Year, West Region, Houston North Branch Officer Lee Ann Bradford has given her time endlessly to Weiser and the site she supervises. She’s stepped up in every capacity as an employee and as the Supervisor. She has been recognized by the Client over and over for keeping the site together and covered. She has helped with complete organization of her site. The client has said repeatedly that she is an excellent standard for all of the other security officers to follow and live up to. Also stating that this is the one site he never worries about, thanks to her. She has tirelessly worked to improve and update the day to day activities at her Houston, Tx site. Officer Bradford is responsible for meeting all the client needs and expectations. Her efforts have helped to foster an excellent client relationship. 80 Officer Hector Perez, Regional Officer of the Year, Florida Region, Orlando Branch Officer Hector Perez is the site supervisor at a strategic site which staffs over 1400 hours of security services per week in Winter Garden, Florida. Officer Perez is always reliable and professional, especially when dealing with customers and the client. The client feels that Officer Perez works is a great asset to the organization because of his leadership abilities and ability to fit right in, while providing outstanding customer service skills. The client considers him to be one of their best assets. Officer Perez’s work has received several compliments from the customers and client employees. His work is the perfect example of what it means to be a skilled security supervisor. Officer Perez’s professionalism has helped make the site what it is today. His leadership and management has caught the attention of the client’s corporate procurement team. And a direct result of his performance the client has continued to included Weiser Security in their national security bids. Officer Perez has honed his skills to pay attention to detail and his steadfast devotion to duty is a credit to Weiser Security Services and his fellow officers. Orlando Officer Hector Perez wins Regional Officer of the Year for the Florida Region. Cordell Davis, Huntsville, wins Re- gional Administrative Assistant of the Year for the Central Region! Meggin Rosario, West Palm Beach, wins 2025 Administrative Assistant of the Year, company wide! Curt Holloway, Phoenix, wins Ac- count Manager of the Year for the Central Region! Obea Theophile, New Orleans, wins 2025 Account Manager of the Year! Atlanta- Leawanda Hackney Baton Rouge- Michelle Strength Birmingham- David Wilkinson Charlotte- Leonard Recor Chicago- Luka Varda Dallas- Robert Baird Fort Myers- Gabriel Green Fort Worth- Christine Estes Houston North- Lee Ann Bradford 2025 Weiser Security Officer of the Year by Branch Houston South- Tom Veliz Huntsville- Janice Upshaw Jacksonville- Nathan Heatherington Lake Charles- Donna Holmes Las Vegas- Gregory Wilkinson Los Angeles- John Ervin Miami- Eugene Morgan Mobile- Ronald Ricks New Orleans- Suzette Jackson Denise Babin, Baton Rouge, wins Regional Administrative Assistant of the Year for the West Region! Joshua Croskey, Pittsburgh, wins Account Manager of the Year for the Florida Region! Orlando- Hector “Tony” Perez Phoenix- Kameron Owens Pittsburgh- James Smith Shreveport- Aquino Johnson Tampa- Ramon Aquino Perez West Palm Beach- Benita Graham Greensboro- Nayyar Hussain 81 Weiser Security Services is proud to announce the winners of our annual awards for 2025. These winners are representatives of all Weiser employees who have contributed to another successful year. Tommy Summerville, Vice President (right) was awarded Salesper- son of the Year for the 10th year straight. He is a 12 time recipient of this award. This year, he started over 14,000 hpw. He was presented by Jeff Clark, VP of Sales. The Support Center Employee of the Year was awarded to Keisa Davis for her fun spirit, party planning abilities and overall positive attitude! Presented by Mike Rodriguez, Chief Financial Officer. Branch Manager Bryan Ream, Dallas, was presented the Earl A. Weiser Award for Service Excellence by Mickey Weiser, CEO (right). Congratulations to John Elzner (left), Houston, on his retire- ment after a loyal 39 Years! You will be missed! Robert Schmidt (Nashville/Huntsville) was promoted from Assistant Vice President - Business Development Consultant to Vice President - Business Development Consultant Lake Charles Branch won the Fastest Growth Award Atlanta Branch, Shawn Thompkins, won the award for Staffing Excellence Congratulations to all of our 2025 Winners! Orlando Branch Man- ager Ed Newman was awarded for Payroll Excellence Presented by Mike Rodriguez, Chief Financial Officer. Tamara Henchen, Miami & West Palm Beach, was awarded the Fast Track Sales Award. Presented by Jeff Clark, VP of Sales. Branch Manager Sean Jones (left), Fort Worth, was presented the Fast Track Service Award. Presented by Len Kline, COO Mobile Branch Manager Don Hatcher was promoted from Managing Director to Senior Managing Director. Jeanette North, Baton Rouge, was promoted from Managing Direc- tor to Senior Managing Director 82 Security Officers of the Month (October - February) Atlanta Eric White Della Sharpe-Craig Yolanda Biggers Earnest Diamond Freddie Nix Baton Rouge Derrick Crumwell Michelle Strength Rolanda Herring Felecia Hayes Erica Clovis Birmingham Kenneth Traylor Auburn Lash Nenia Rochester Kristy King Debra Planer Charlotte Leonard Recor Cody Fee Travis Stiles Leo Pegues Terrie Childs Chicago James A Adkins Sharon E Holman Rickey Clay Kentrail Patterson Dallas Robert Torres Willie Lewis Jr. Sherlina Yarberry Terry Bobbit DaMya White Fort Myers Gabriel Green Audrey Heath David Hartigan Justin Cotton Courtland McLean Fort Worth Tyler Woolard Ann Reyes LaKeisha Bell Alina Montes Jose Herrada Hernandez Houston North Erica Cook Lee Ann Bradford Sharon Nelms Keshundear Gardner Houston South Evan Ramirez Rosalyn Branch Luis Hernandez Clarence Hulin Huntsville Maria Hensley Patrick Lawson Cyrus Smith James Anthony Clemens Kevin Gill Jacksonville Alice Agent Danilo Fernand Joi Shaw Laneisha Moody Spencer Nelson Lake Charles Donna Holmes Mike Murrell Frank Chatman Amy Benoit John Charles Jr. Las Vegas Gregory Wilkinson Jaivon Bellamy Joseph Phillips Ralph Montencino Kariss Louis Los Angeles Juan Garcia Brandon Briseno-Seaver Gabriel Aguilar Lorenzo Rankin Gerardo Tobar Miami Roody Jean Toussaint Eugene Morgan Henry Beriguet Cordell Westberry Herbert Forbes Mobile Jessica Odell Jimmie McGehee Ronald Ricks Robert Hensley Mindy Johnson Nashville Clayton Raska Kayti Sizemore Dawn McNeil Cat “Caryn” Henneberry Mike Alobaidi New Orleans Nicole Theophile Shanise Batiste Lionel Wilson Paul Weiss Tamatha Mott Orlando Hector “Tony” Perez Dania Bateau Theresa Marr Frederick Starks Jerri Patterson Phoenix Kameron Owens Ray Clinton Ghassan Nawfal Caprice Long Pittsburgh Eric Coon Jose Rivera James Mannon Alison Glover Preston Strayer Raleigh Bret Brinson Lynn Shaw Shaukat Ali Maurice Gray Thomas Mikels Shreveport Devin Stratman Aquino Johnson Brittany Williams Candice Hulin Tammie Waller Tampa Arthur Reed Edward Roosa Peter Hussey Paul Plumley Todd Redmond West Palm Beach Wayne Cameron Nicola Madison Jada Kelly Rashed Ali Neysha Pierre-Louis Constellium John Kirian Zachary Franks Brett Bennett Tonya Borden Morgan Cheek Greensboro Jordan Kasey Jerry Gibbons Theresa Dirocco John Atkinson John Kirian Constellium Shemieyah Kelly Timoll Walcott Patrick Corriolan Alfonso Perez The Earl’s Elite: Operations was presented to Jeff Dahlke (Pitts- burgh), Tom Harwood (Chicago) & Bryan Ream (Dallas). Pre- sented by Michael B. Weiser, Vice President. The Earl’s Elite: Sales was presented to Tommy Summerville (Baton Rouge/Lake Charles/New Orleans/Shreveport) (7X), Lisa George (Fort Worth/Dallas), Robert Schmidt (Huntsville/Nash- ville) (6X), Reed Hailey (Birmingham/Mobile) (4X), & Leanna Pontow (Jacksonville/Orlando) (6x). Presented by Jeff Clark (VP of Sales). Earl’s Elite, named for our founder, Earl A. Weiser, recognized the best of the best in Operations & Business Development 83 Anniversaries October 2025 - February 2026 39 Years John Elzner, Houston 36 Years James Shallerhorn, New Orleans 27 Years Kevin Watson, Houston S 26 Years Courtney Leonard, Houston N 25 Years Willie P Griffin, Birmingham Joann Curry, Miami Valerie Victoria Ruffin, New Orleans 24 Years Rosa Harris, Houston S Edward Barnhill, Charlotte Michelle Sawn Hudson, Tampa Glenn H Delk Jr, West Palm Beach 22 Years Donald Williams, Fort Worth Paul Terrell, Baton Rouge Enock Manono, Fort Worth Betty Crowder, Perkins, Huntsville 21 Years Gregory Stanga, Baton Rouge Alfred Bickham, Baton Rouge Larry D Jackson, Houston N Kelan Paul Bentley, New Orleans 20 Years Eddie Shedwick, Dallas Felipe Escamillia, Houston N Kimberly Hawkins, Baton Rouge Armeena D Stewart, New Orleans Mary Williams, Orlando 19 Years David Jerome Williams, Dallas Evans Onsare, Fort Worth Jayson Redman, Los Angeles Ricky Pope, Huntsville Robin L Tai, New Orleans Sabrina Ackers, New Orleans 18 Years Esmet Oscar, Fort Myers Denis Jean Louis, Fort Myers Herbert Forbes, Miami Anthony McClellan, New Orleans Harold Wilson, Birmingham Melvina Mikes, Las Vegas Sheryl Brown, Baton Rouge Louie Lee, Los Angeles Andre L Williams, Miami 17 Years Byron Jenkins, Birmingham Ahmeed Mushtaq, Greensboro Rafael Rodriguez, Los Angeles Robert McGlown, Birmingham Clauzell Stokes, Mobile Melva Davis, Houston N Keith McCullough, Houston S Yvonne Williams Kimbrough, Mobile 16 Years Dianne Jackson, Charlotte Phillippia M Tanner, Dallas Mickenson Chery, Miami Robert Turner, Baton Rouge Antonette Green, Dallas Jonathan Gonzalez, Houston S Gerard Desauguste, Orlando Tommy Deleon, Fort Myers Mark P Goddard, Fort Worth 15 Years Paula Williams, Dallas Troy Ellis, Lake Charles Ray Craig, Phoenix Anthony Gottschalk, Baton Rouge Raymond Letchworth, Dallas Ben Norwood, Baton Rouge George R Leslie IV, New Orleans 14 Years Shelita Bell, Baton Rouge Neil R Parrish, Birmingham Anthony Kamson, Phoenix John W Rachal, Houston N Leslie Benney, Fort Myers Charnesia S Kendrick, Houston N Melodie L Childers, Houston N Dave J Jones Jr, Houston S Jason Lynn Kline, Lake Charles Waylon A Francis, Dallas Gary Harvell, Huntsville Warren J Brice II, New Orleans Paul G Weiss, New Orleans 13 Years David Pachucki, Orlando Bobby Hooker, Baton Rouge Annette William, Baton Rouge Nayyar Pervez Hussain, Greensboro Maria Hernandez, Miami Frederick Starks, Orlando Marlon J Samuels, Tampa Curtis T Robinson, Huntsville Dlynn S Pearly, New Orleans Donald Colozzo, Orlando Paul Joseph Barefoot, Charlotte Doris Betts, Fort Worth Richard Istre, Lake Charles Michael McCloud, Lake Charles Pamela Richard, Lake Charles Marcia Green, Lake Charles Larry Irvin, Mobile 12 Years Eric Talbot, Dallas Nuha Salih Khogali, Fort Worth Grayson Debra, Mobile Jimmie Furniss, Birmingham Calvin Sylvester, Lake Charles Gerald Grauel, Birmingham Patricia Miller, Orlando Craig Stuart, New Orleans David E Wilkinson, Birmingham 11 Years Leanna Pontow, Charlotte Joseph Puorro, Orlando Lucinda Olvera, Orlando Ronald Edwards, Fort Myers Willie Sampson, Jacksonville Ronald Ledford, Orlando Meggin A Rosario, West Palm Beach David E Delong, Birmingham Tony Glenn Hughes, Dallas Alburn Joseph Kash, Birmingham Byron Brown, Huntsville Adrienne Monique Green, New Orleans Jerrell L Knox, West Palm Beach Franklin Carl Phillips, Atlanta Nichole Latrice Pritchard, Birmingham Kyle A Fisher, Houston N Jacqueline Benton, Houston S Kevin Tisino, Houston S Lawrence Curtis, Orlando Number of Employees Reaching 1-10 Year Anniversaries in Octo- ber 2025 - February 2026: 1,409 The Weiser Log is published by Weiser Security Services, Inc. 3939 Tulane Avenue, New Orleans, LA 70119 phone: 504.949.7558 • fax: 504.943.3752 editor: Shannon McConnell, email: smcconnell@weisersecurity.com SUBMISSIONS ENCOURAGED ©2026 WSSI is an equal opportunity and affirmative action employer. Weiser Security is now on Facebook, Twitter and Linked In. 84 May 20th, 2026 Robbie Szozda Field Manager | rszozdajr@gmscfl.com | 865-566-3434 1 | P a g e Completed Items . Prince and Sons installed podocarpus and mulch along the fence line at the Four Seasons Blvd entrance. . Prince and Sons completed flush cutting of dead foxtail palms. . Core samples were taken from the Sylvester palm tree located at Pebble Passage and Four Season Blvd. Analytical results of the core sample confirmed the tree was infected with Lethal Bronzing Disease. This tree was flush cut shortly after results were received. . Mystic dunes gate was repaired and is functioning properly. Contracted Services . Prince and Sons and ULS performed multiple irrigation repairs throughout the property. . Prince and Sons pruned dead fronds on Robellini’s around the property. . Aquatic maintenance has been performing to industry standards with no major issues to report. . Fountain maintenance vendor continues to provide exemplary services to the district. Working with vendor to generate proposal for filter modifications. Windward CDD Field Management Report May 20th, 2026 Robbie Szozda Field Manager | rszozdajr@gmscfl.com | 865-566-3434 2 | P a g e . Overall, the district is receiving satisfactory performance from all contracted vendors. Site Items . Attic stairs for the guard house were purchased and delivered. Installation of the attic stairs is being scheduled. In Progress . Foxtail palm trunks and root balls are being removed and replacement trees are being planted as become available. o 36 Sabel palms have been installed o 8 European palms have been installed o 9 Agave plants have been installed. . Arboricola and other dead shrubs are being removed around the site. . Bush hogging of conservation lines and CDD property between Flora pass and Oak hill trail is being performed.